Refund policy

RETURN & REFUND POLICY — WOMANS.FASHION

At WOMANS.FASHION, we stand behind the quality and craftsmanship of our curated collections. We offer a 7-day return window from the date of confirmed delivery for eligible, unworn items.

1. RETURN WINDOW & TIMELINE
• You have 7 calendar days from the date your tracking confirms delivery to request a return.
• Once an authorized Return Authorization (RA) is issued, your package must be dispatched with tracking within 7 calendar days.
• Return requests initiated beyond 7 days of delivery cannot be accepted.

2. ELIGIBILITY & CONDITION REQUIREMENTS
To qualify for a refund, returned merchandise must satisfy all of the following conditions:
• Unworn & Unwashed: Garments must be free of makeup marks, deodorant stains, perfume, smoke scents, alterations, and pet hair.
• Original Tags Attached: All designer hangtags and labels must be intact and attached in their original positions.
• Original Packaging: Garments must be enclosed in their original clear polybag packaging with the legible SKU barcode label. Items returned without original SKU packaging are subject to a 20% restocking fee or may be declined.

3. FINAL SALE & NON-RETURNABLE ITEMS
For hygiene, sanitary, and safety reasons, the following categories are strictly FINAL SALE and cannot be returned, exchanged, or refunded:
• Jewelry and hair accessories
• Bodysuits, intimates, lingerie, bras, and underwear
• Swimwear and beachwear
• Beauty, cosmetics, and personal care products
• Items marked as "Final Sale" or promotional clearance

4. HOW TO INITIATE A RETURN
Please do not send items back without an approved Return Authorization (RA). Unauthorized shipments will be refused.
1. Email support@womans.fashion within 7 days of delivery with your Order Number and item SKU/name.
2. Our concierge team will provide your Return Authorization (RA) number and the designated return processing facility destination address.
3. Securely pack your item(s) and ship via a trackable US carrier (USPS, UPS, or FedEx) within 7 days of receiving your RA.
4. Customers are responsible for return shipping costs. In the event of an item arriving damaged, defective, or incorrect, WOMANS.FASHION will issue a complimentary prepaid return shipping label.

5. EXCHANGES
Due to rapid inventory rotation, we do not offer direct exchanges. To receive an alternate size or colorway, please submit a return for your original order and place a new order on womans.fashion.

6. REFUND PROCESSING
Once your return is received and inspected at our return processing facility, you will receive an email confirmation. Approved refunds are credited to your original payment method (Shop Pay, Visa, Mastercard, AMEX, Apple Pay, Google Pay) within 3–5 business days.

7. CLIENT CARE CONTACT
Email: support@womans.fashion
Dedicated Line: +1 (213) 786-4850
Online Concierge: https://womans.fashion/pages/contact
Hours: Monday – Friday, 9:00 AM – 5:00 PM PST